At Zentreo Solutions ("we," "our," "us"), we are firmly committed to supporting and serving our users ("you," "your") through the management of Petal Shining. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. We ensure transparency in our data practices and maintain the highest standards of security. By using our services, you consent to the collection and use of your information as outlined in this policy. Our approach to privacy aligns with industry standards and regulatory requirements. Please review this policy carefully to understand your rights and our obligations.
Collected User Information
Types of Information We Collect
We gather both personal and non-personal information to enhance your shopping experience. Personal data includes your name, email address, phone number, and payment details. Non-personal data may involve browsing behavior, device information, and IP addresses. This information helps us provide seamless navigation and efficient order processing.
How We Collect Your Information
Your data is collected when you register an account, make a purchase, or contact customer support. Automated technologies such as cookies and tracking tools help us analyze user behavior. We may also obtain data through surveys, promotions, and third-party service providers. Each method ensures improved personalization and service accuracy.
Use of Information
We utilize the information collected to enhance your overall shopping experience. Your data is essential for efficient order fulfillment, customer support, and secure payment processing. Additionally, it allows us to improve website performance and personalize your shopping journey.
Order fulfillment and transaction processing.
Providing customer support and resolving queries.
Sending order confirmations, promotions, and relevant updates.
Enhancing security, detecting fraud, and ensuring compliance.
Sharing of Information
Your personal data is not sold, rented, or traded with unauthorized third parties. However, we may share specific information with trusted entities for operational purposes. Service providers such as payment processors, shipping companies, and marketing partners receive necessary data to complete transactions and enhance services. Legal disclosures may also be required in compliance with regulatory frameworks. We ensure that all shared data remains protected and is used solely for legitimate purposes.
Security of Information
We prioritize the security of your data and employ robust measures to prevent unauthorized access. Encryption, firewalls, and secure payment gateways safeguard sensitive information. Our website is designed with advanced security protocols to mitigate risks and enhance user privacy.
Regular security audits and compliance checks.
Use of SSL encryption for data transmission.
Access control measures to limit unauthorized usage.
Secure storage and processing of personal data.
Retention of Information
We retain your personal data only for 8 to 12 months to fulfill the purposes outlined in this policy. Information related to purchases, account activity, and customer interactions is stored securely. Upon request, certain data may be deleted or anonymized. Retention policies comply with legal and operational requirements to ensure responsible data management.
Third-Party Links
Our website may contain links to third-party sites that operate independently. We are not responsible for their privacy practices or data handling policies. Users are encouraged to review external privacy policies before sharing personal information. Interactions with third-party platforms are subject to their respective terms and conditions.
Cookies
Cookies help us improve website functionality and provide a personalized shopping experience. These small data files store user preferences and browsing behavior. Session cookies enhance navigation, while persistent cookies support returning users. You can manage cookie settings through browser preferences to control data collection.
Governing Law
This Privacy Policy is governed by Indian laws and regulations. Any disputes arising from this policy will be resolved under the jurisdiction of relevant legal authorities. Compliance with consumer protection laws and data security regulations is maintained. Users are advised to stay informed about their rights under governing laws.
Children’s Privacy
Our website is not intended for users under the age of 18, and we do not knowingly collect data from children. If a minor’s information is inadvertently obtained, we take immediate steps to remove it. Parents and guardians are encouraged to monitor online activities to ensure privacy protection. Compliance with child data protection regulations is strictly upheld.
User Rights
You have the right to access, modify, and delete your personal information. Requests related to data access or removal can be submitted through our support team. We ensure compliance with data protection laws and respect user privacy preferences.
Right to access personal data stored on our platform.
Right to request modifications or updates to personal information.
Right to request deletion or restriction of data processing.
Right to withdraw consent for marketing communications.
Right to file complaints regarding data privacy concerns.
Changes to Privacy Policy
We may update this Privacy Policy to reflect changes in legal requirements or business operations. Any modifications will be communicated through our website, and the revised policy will be effective immediately. Users are encouraged to review updates periodically to stay informed.
Updates may include revisions to data handling practices.
Policy changes align with evolving industry standards.
Continued use of our services constitutes acceptance of the updated terms.
Contact Us
Feel free to contact us regarding any concerns you may have about our Privacy Policy.
zentreosolutions@gmail.com
Your experience on this site will be improved by allowing cookies
Cookie Policy
English
Accessories
